Common Questions

Everything you need to know before joining.

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Yes, completely. Your introductory 45-minute session carries zero cost, requires no credit card details, and creates no obligation to continue. It serves as an opportunity for us to assess your current understanding and for you to experience our teaching quality firsthand.
If you maintain at least 85% attendance across four months and complete all assigned homework tasks, your final or term grade must show measurable improvement over your baseline diagnostic assessment. If it does not, all further tuition sessions are provided free of charge for two months.
For 1-on-1 sessions, simply inform your tutor at least 12 hours in advance and we will gladly reschedule your class to an alternate time slot during the week. For group sessions, full session notes and recorded walkthroughs are provided so no content is missed.
Sessions take place over high-definition Zoom or Google Meet with interactive digital whiteboards, real-time code collaboration environments, and direct screen sharing for live problem solving and pseudocode tracing.
When you and three classmates register together, simply message us on WhatsApp with the names of all four students. Our team will verify the group and apply a 25% discount to each student's first month of fees.